Service Guide
At Kortek, customer satisfaction is our first priority and we strive to provide the best possible service
Service Procedures
-
Service Request
-
Repair by Service Center
-
Shipment
Service Fees are applicable during the warranty period in the following cases
- Malfunction or damage due to faulty handling, operation, or installation
- Malfunction or damage due to repairs executed by an unauthorized 3rd party, arbitrary disassembly, or remodeling
- Malfunction or damage due natural disasters
- Malfunction or damage due power input error
